Email support
Contact us at support@postroundcoach.com. Please describe what happened and the email address associated with your account.
Account and round help
Get help signing in, updating account details, or resolving missing rounds, scores, and Stories.
Round Buddy and AI features
Tell us what you expected, what happened, and which round or hole was affected.
Purchases and subscriptions
For missing access, try restoring purchases in the app and confirm you are using the Apple ID that made the purchase.
Bug reports
Include your device model, app version, the steps you took, and any on-screen error. A screenshot is helpful when it contains no sensitive information.
Account deletion
You can permanently delete your account through the Delete Account page. This removes the account data covered by the deletion process and cannot be undone. Account deletion does not cancel an Apple App Store subscription; subscriptions must be managed separately through your Apple ID settings.
Frequently asked questions
Why is a round or score missing?
First confirm that you are signed into the account used to create the round and that your device has a working connection. If it is still missing, email us with the approximate date and course name.
Why can’t I access a purchase?
Confirm that the App Store shows an active purchase or subscription, then use the app’s restore-purchases option if available. If access is still missing, contact us and include the product name and purchase date. Do not email full receipts if they contain sensitive information.
Can support cancel my Apple subscription?
No. Apple manages App Store subscriptions. Use your Apple ID subscription settings to view or cancel a subscription.
What should I include in a bug report?
Include your device model, operating system and app version, the steps that led to the issue, what you expected, and what appeared instead.
Protect your information
Never send us your password, authentication code, full payment-card number, bank details, or other sensitive payment information. Post Round support will not ask for your password.